Purchase Guide
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How to Find a Part?
1. Using the search box
Enter part descriptions or numbers into the box. You can then narrow your search by selecting specific manufacturers or by clicking on product categories. You can use additional filters in most product categories that allow you to refine your search down to products that meet your specific needs.
2. Search by Manufacturer
Click on the Manufacturers link in the top navigation bar and select the manufacturer you are looking for. This will take you to a page within our website that is specifically dedicated to that manufacturer. If you enter a keyword or part number into the search box at the top of the page, your search will be limited to their products only.
3. Search by Product Category
Click one of the product categories listed on the left navigation bar on our home page, or choose View All Products at the bottom. You can then narrow your search by selecting specific manufacturers, additional product categories and product attributes until you drill down to the products you are looking for.
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How to Request a Quote?
You can use one of the following methods :
Option 1: From a product detail page, click the 'Send RFQ' link in the Availability section of the page.
Option 2: On a search results page, click the 'Quote' link that displays in the Qty. column for the desired item.
Option 3: Input the desired part number directly on our Quote Request form.
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How to Create a New BOM?
Click on the Upload Spreadsheet icon or text to open the upload screen and select your Excel file.
For compatibility with Easev's BOM Tool, the spreadsheet file must follow these criteria:
1. XLS, XLSX, or CSV format.
2. Less than 2 megabytes in size.
3. File name less than 200 characters.To upload a spreadsheet:
1. Select the Browse button.
2. Choose your spreadsheet from the file browser.
3. Click the Upload My Spreadsheet button to upload your file.Uploading your spreadsheet may take a few minutes. Once complete, you will see a confirmation message.
Order & Checkout
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How to Checkout?
You can pay the orders on the website directly or pay by wire transfer offline.
We support: Paypal, Debit or Credit Card.
Note that, if you choose to pay choose to pay by Credit card/Debit card, Javascript will need to be enabled on your device. If you cannot enable Javascript, you will need to choose a different payment method.
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How to Check Your Order History?
Log in to your My Easev account
Log in to your "My Easev" account and click on "Order History." In the Order History area of your account, you will have access to the following information:
Tracking Shipments
To track a shipment, locate your order and click on the Tracking Number at the bottom.
Reorder a previous order
Locate your order and click on "Reorder Selected Items."
Part Search
Quickly search by part number, description, invoice, or PO number to locate items you have previously ordered from Easev.
Shipping & Delivering
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Shipping Cost
USD $35 is within GW of 0.5kg only, please confirm with our sales team when more than 0.5kg.
The basic freight (for package ≤1kg or corresponding volume) depends on the time zone and country.
It does not include any taxes, insurance, handling, duty (including but not limited to tariffs) or other similar charges, payment of which will be solely your responsibility. The actual freight varies according to specific situations.
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Shipping Methods
Easev ships component orders from China to most countries in the world. We currently provide the delivery methods below:
DHL Express FedEx International UPS Express TNT Express SF-Express
Customers could also use their own UPS/FedEx/DHL/TNT express accounts to ship their goods. Please choose 'Use my own shipping account' and fill in the page of shipping address and shipping methods.
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When will My Order Ship?
Easev uses multiple shipping providers to deliver your order. The delivery provider will depend on the size of your order, and the location of final delivery.
When your order leaves the Easev warehouse, you will receive an email confirmation with a link that will take you directly to the freight carrier's website so that you can track your order online. You can also find the tracking number from the Order History page, or from the bottom of your invoice.
Easev ships most UPS, FedEx, and DHL orders same day. Global Priority Mail and other US Postal Service orders ship on the next business day.
Orders may take 2-5 additional days for shipping and delivery. These delays are due to extended warehouse processing times, caused by peak volume, and COVID prevention procedures.
Once your order has been processed for shipment, you will receive an email advising you of the shipping status of your order and its tracking number, if applicable. When the tracking numbers are present, you can click on the link and it will take you directly to the carriers' website so that you can track your order.
Note: It may take up to 24 hours before carriers will display tracking information.
Refund & Return
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Refund Policy
Refunds are normally accepted within 30 days from the date of the parcel delivered.
Please contact our support team for any issues immediately once you receive your parcels includes but is not limited to below reasons:1. Not received the parcel normally
Yes, we guarantee a refund or to resend your order if you haven't received the parcel beyond the regular shipping days, except the case which customer takes the responsibility for the unsuccessful delivery such as providing an incorrect shipping address, can not complete the customs clearance due to customer's reason, etc.
Note: If the following issues occurs:
extreme weather, post office delay, customs clearance, local protest, etc. In this case, we are incapable of guaranteeing on-time delivery, but we'll try our best to support you,thanks.2. Some items missing from my shipment
First, check that you've received all the boxes associated with your order. Then fully empty each box you received, sometimes small parts get caught in crevices or in packing material. If you still can't find your item, please email customer service right away. Include a description of the missing quantities and pictures of the whole parcel. We'll forward them to our warehouse to check the monitor records and the packing pictures records.Steps:
1. Send email to support team for authorization.
2. We'll check and verify the issues.
3. Offer solutions to customer case by case. -
Return Policy
By returning products to Easev, the Customer certifies that the products were purchased from Easev and there has been no substitution in whole or part of the same product from another supplier, distributor or other such sources of the product.
The return should be in the original packaging and in unused condition (except defective). ESD or moisture-sensitive products should not be opened except under controlled conditions.
Returns are normally accepted within 365 days from the date of the parcel delivered.
When a customer requests a return due to 'non-original/fake/quality problems', a valid quality report from a third-party authoritative organization recognized by our company is required for the return and exchange.
